REFUND POLICY

Last updated: March 2026

1. General

Due to the nature of digital products, refunds are generally not offered.

2. Digital Content and Waiver of Withdrawal Rights

By purchasing a digital product from The Ethics Lab, you expressly agree that:

- access to the product is granted immediately after purchase, and 

- you thereby waive your statutory right of withdrawal in accordance with applicable EU consumer protection laws.

3. Exceptions

In exceptional cases, refunds may be granted at our discretion. This may include:

- duplicate purchases 

- technical issues preventing access to the product 

- accidental transactions 

Requests must be submitted within 7 days of purchase.

4. Technical Responsibility

It is your responsibility to ensure that your device and software are compatible with the product format before purchase.

We are not responsible for issues resulting from incompatible systems or incorrect usage.

5. Alignment with Terms

This policy is aligned with our Terms of Service and applicable EU consumer protection laws.

6. Contact

If you experience any issues accessing your purchase, please contact:

hello@ethicslab.studio

We will make reasonable efforts to resolve the issue.